Shipping policy

Order Processing Time:

All orders are processed within 3-5 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Times & Carriers:

Shipping times will vary depending on the shipping service selected at checkout. Please note that shipping times are in addition to processing times.

We are not responsible for delays caused by the carrier, weather, or other factors beyond our control once the package has been shipped.

Shipping Costs & Free Shipping Offer:

Shipping costs are calculated at checkout based on the carrier rates and your location.

We offer Free Standard Shipping on all orders over $49.00 (before taxes and after discounts, if applicable).

This offer is valid for U.S. orders only.

Lost or Delayed Packages:

If you experience issues with your shipment, please contact the carrier first using your tracking number. If further assistance is needed, feel free to reach out to us at enchantedbyglow@outlook.com.